German Speaking Customer Service Advisor
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The Company
Youll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in German. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.
The Role
* Taking inbound customer service calls.
* Handling a range of administration tasks.
* Translating material for the German market.
* Delivering a great customer experience for German based customers both via email and on the telephone.
* Account management.
* First contact resolution of customers and clients queries, requests, orders and complaints.
* Provide support to the team.
* The role will be working Monday to Friday 8:30 - 17:00.
The Person
* Fluent or Professional level German is essential
* Previous experience in customer service
* Positive and motivated attitude to work
* Desire to succeed and develop
* Customer focused and attentive
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Technology, Information and Internet
Location: Perth, Scotland, United Kingdom
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