Join us as a Store Colleague at GO Outdoors LTD
At GO Outdoors, our purpose is clear: "to inspire and equip everyone for life outdoors." We believe in the positive benefits of outdoor activities, from daily walks to hiking Ben Nevis, horse riding, or cold water therapy. We provide the best outdoor equipment at the best prices, living our values of 'One Team,' 'Responsibility,' 'Passion,' and 'Integrity.' Join us to be part of something unbeatable and help us fulfill our mission to be the nation's favourite outdoor retailer.
Role Overview
We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience. With opportunities for career development, JD Group is ideal for motivated individuals eager to progress and develop their careers.
Responsibilities
* Provide exceptional customer service, greeting customers warmly and understanding their needs.
* Drive sales by utilizing in-store devices, offering the full product range, and maximizing add-on sales.
* Maintain high visual standards, ensuring the shop floor is clean, well-stocked, and displays are organized.
* Assist in store operations, represent the company professionally, and adhere to safety guidelines.
* Process sales transactions accurately, including cash handling and card payments.
* Upsell and cross-sell products to maximize sales opportunities.
* Keep stock levels replenished and shelves organized and appealing.
* Address customer queries professionally and work with team members to meet store targets.
Role Objectives and KPIs
* Contribute to achieving or exceeding monthly sales targets.
* Drive KPIs such as Units, Conversion, ATV, UPT.
* Achieve upselling and cross-selling targets.
* Maintain a high Net Promoter Score.
* Ensure stock on the shop floor is fully replenished.
Skills and Experience
* A positive attitude in a fast-paced retail environment.
* Enthusiasm for challenges as opportunities for growth.
* Strong interpersonal and communication skills, engaging confidently with customers.
* Flexibility to work various shifts, including weekends and holidays.
Benefits
* 25% discount on a wide range of products in-store and online.
* Exclusive deals and discounts through our benefits platform.
* Access to counselling, digital health, and well-being advice.
* Health cash plans and internal development courses.
* Opportunities for apprenticeships and accredited qualifications.
* Discounted gym memberships at JD Gyms.
* Participation in colleague networks and support initiatives.
* Volunteer opportunities with JD Foundation.
* Influence positive change through employer engagement forums.
* Incremental holiday allowance.
Due to high application volumes, if you don't hear within two weeks, consider your application unsuccessful. Selected candidates will be contacted for interviews. Thank you for your interest.
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