Join to apply for the Assistant Manager role at The Body Shop Australia
The Body Shop was founded by Anita Roddick in 1976 with a vision of business as a force for good. Over 40 years later, the company is proud to be pioneering cruelty-free beauty. The Body Shop is the original ethical beauty brand, empowering people and enriching the planet.
Your role in a nutshell: As an inspirational leader and activist with enthusiasm for the brand and a strong connection to its purpose, you will partner with the Shop Manager to drive the store and your team to deliver retail excellence, strong sales results, and an engaging customer experience.
Responsibilities
* Lead and work as part of a successful, engaged team to best meet the needs of customers
* Help shape a customer-focused store experience by supporting the Shop Manager in leading the team to drive customer engagement
* Problem-solve effectively and proactively using available resources
* Communicate effectively and act as a flexible and responsible role model to your team
* Ensure development of customer loyalty to further build The Body Shop brand
* Work with the Shop Manager to meet sales and performance targets
* Work with the Shop Manager to manage stock and monitor and manage change
* Use data to make sound commercial and business decisions to drive sales and team performance
* Identify and attract high-potential candidates and develop current team members to succeed in their goals
* Interest in and passion for learning about and leveraging knowledge of the beauty market, competitors, and products
Requirements
* Experience in a customer-facing role, people leadership, and team development
* Ability to meet sales and performance targets with outstanding planning and organizing skills
* Ability to work collaboratively within a feedback culture
* Outstanding problem-solving and communication skills
* Experience using data to make sound business decisions preferred
* Comfortable with Microsoft Office Suite
* Ability to work flexible hours, including holidays, nights, and weekends to meet the needs of the business
* Flexibility to work across Sunday to Saturday is required
What We Offer
* Benefits start within the first month
* Comprehensive onboarding in the new position
* Training hours for the team as needed
* A 50% discount on regular products and 30% on gifts
* Freebies when new products are launched
* Paid volunteer days to spend time with causes that matter
* Ability to make connections with community partners to drive local activism
* Uniform is not required; wear what makes you feel good
* Ability to offer a real living wage to Customer Consultants
* Opportunities to grow within the brand
* Encouragement and support to be exactly who you are
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