Primary purpose of role:
The purpose of a Customer Service Representative/Merchandiser is to attend various sites throughout the UK and carry out various assigned tasks. Within this role, Automotive products will be checked, handled and installed/removed as required to a satisfactory standard. This is a mobile role; therefore you will be required to travel throughout the week and stay away from home on a regular basis, as such a full UK driving liscense is essential.
Reporting to: Customer Service Controller
Duties and Responsibilities:
· To attend various sites to install/remove a variety of automotive products. Due to this, heavy lifting will be required, although manual handling training is provided.
· To assist with the collection or Warranty items and Old Core when directed to do so.
· Ensure all Health and Safety is being adhered to, personal protective equipment (PPE) is in full usage and that site rules are followed to a safe standard.
· Maintain care, servicing and cleanliness of a company vehicle.
· Any other activity as determined by the management team.
To be successful with Alliance Automotive Group:
· Hard-working, conscientious, and passionate about contributing towards the smooth and professional delivery of our products to our customers.
· Excellent attention to detail and takes pride in the standards and quality of your work.
· Happy, helpful and smiley in character and possess a ‘Can do approach’ to both your work and personal life, to aid you in providing a consummate level of service to our customers.