Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team.
This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you!
What You'll Be Doing:
1. Greeting all clients with a warm, welcoming, and professional attitude.
2. Managing appointments using our booking system (phone, online, and walk-ins).
3. Handling phone calls and answering any customer enquiries.
4. Managing salon emails.
5. Taking payments, issuing receipts, and managing the till.
6. Ensuring the front-of-house and reception area are always clean, tidy, and inviting.
7. Supporting stylists and management with day-to-day tasks.
8. Keeping track of retail stock at the front desk and assisting with product sales.
9. Helping coordinate a smooth and professional flow of daily operations.
What We’re Looking For:
* Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential).
* A genuine passion for delivering excellent customer service.
* Strong communication skills and a confident, friendly personality.
* Impeccable grooming and personal presentation.
* Ability to multitask, stay calm under pressure, and manage time effectively.
* Tech-savvy and comfortable using booking or POS systems (training provided).
* A team player who’s willing to go the extra mile for clients and colleagues.
Experience: Required
Employment: Part-time
Starting time: Immediate start!
About Goges Soho Ltd: London Labs Hair is a company with several hairdressing salons and barber shops located in Notting Hill, Fulham, Battersea, and Richmond, serving West and South West London.
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