Overview
Join to apply for the Bilingual HR Services Specialist role at Pinpoint Studios
Hours: 37.5 Hrs. Mon – Fri 08:30 – 17:00 (1 hour lunch break)
Hybrid Working: Office based until after probation. Then 2 days WFH, 3 days office based
Salary: £28,000 - £30,000 dependent upon experience and languages
Location: Chesterfield, Derbyshire S40
Do you want to work in a diverse workplace speaking to multiple different countries on a daily basis? Can you speak other languages, and do you have HR administration experience? We may have the perfect job for you. Reporting to the HR Services Lead, the Bilingual HR Services Specialist is responsible for providing comprehensive day-to-day support to Sonoco employees across EMEA. This role ensures the highest levels of customer service and serves as the primary contact for employee lifecycle data entry and maintenance.
This is an exciting opportunity for a focused and determined individual looking to start a career within a company with excellent prospects. If the challenge of being part of a high performance team, delivering real business process improvements and contributing to cultural change excites you, apply in writing with details of your experience and qualifications to this job advert.
Key Responsibilities
* Bilingual Customer Support: Provide front-line support to employees in English and either Spanish/French/Italian/German or Polish via email, phone, and on-site visits. Assist with HR inquiries and address concerns related to policies, benefits, payroll, etc.
* Employee Data Management: Maintain accurate employee records and data in systems like Workday (HRIS). Ensure seamless onboarding transitions and compliance with audit requirements.
* Routine Reporting: Run routine reports and deliver them to the appropriate business team members.
* HR Process Administration: Assist in HR processes such as onboarding, offboarding, performance management, and maintaining employee records.
* Compliance and Audits: Ensure 100% data compliance for internal and external audits; provide necessary data for audit requests.
* Employee Engagement: Contribute to initiatives aimed at enhancing employee engagement and satisfaction, such as organizing events, surveys, and recognition programs.
* Additional Support: Provide support for HR shared services, including small project components, and assist HR leadership with other duties as assigned.
Qualifications
* Exceptional customer service skills and a people-oriented approach.
* Excellent verbal and written communication skills in English and Spanish/French/Italian and Polish.
* Strong organizational, problem-solving, and interpersonal skills.
* Ability to communicate effectively with all levels of employees, candidates, and vendors.
* Intermediate knowledge and proficiency in Microsoft Office, specifically Word and Excel.
* Ability to handle highly confidential information with discretion.
* Interest in a career in Human Resources; Bachelor’s degree preferred.
* 2-3 years of experience in HR or employee services roles preferred.
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