Job Summary
Amrita Nutrition is a distributor and retailer of high-quality health supplements. We have offices in Sheffield and Amsterdam, where we support the health and well-being of over 100,000 people by providing access to premium products and education through our online platforms Amrita Nutrition and Supplement Hub.
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
Our mission is simple: to grow the positive impact of natural healthcare.
We will do this by being an ethical, values-driven organisation that speaks with authority and credibility on natural health matters and provides a great service to our customers.
We are looking for a proactive communicator with a strong foundation in nutrition to grow our offer to customers by offering leading technical support to our customers.
Practitioner & Customer Support
* Handle inbound order-taking over the phone.
* Resolve customer queries
* Proactively recommend relevant products based on customer needs
* Provide support to practitioners and clients, including product recommendations
* Offer product alternatives for out-of-stock items to maintain continuity of care.
* Support with practitioner onboarding calls
* Interpreting test results from diagnostic partners and recommending products.
* Processing Practitioner applications
Lead Generation & Outreach
* Conduct outbound calls to clinics and unregistered practitioners, introducing them to Amrita and promoting the benefits of joining our practitioner network
Education & Events
* Support educational events and virtual learning opportunities as required
Content Creation & Communication
* Support in writing engaging blogs and educational articles to support both customer education and brand visibility.
* Craft compelling social media captions and content and assist in planning to enhance reach and engagement.
* Assist in campaign and product launch execution with the marketing team, including messaging and practitioner outreach.
* Maintain accurate and current product information, and stay up to date on new product launches and trends.
Community Management
* Manage and nurture online Amrita Practitioner Community, fostering conversation, education, and peer connection.
* Actively participate in practitioner discussions, offering guidance, answering product questions, and sharing useful resources.
Experience & Skills:
* Previous experience as a Nutritional Therapist
* A qualification in nutrition - Related to functional medicine
* Excellent communication skills—written, verbal, and interpersonal.
* Demonstrated ability in content creation (e.g., blog writing, social media, educational articles).
* Strong organisational skills
* Comfort with outbound calling and lead generation activities.
* A passion for natural health and practitioner education.
Terms
Salary: £30,000-£35,000 p.a dependent on experience.
Working Hours/Location: 37.5 hours/week (Monday to Friday) - Office based, Sheffield
Holiday: 30 days + statutory holidays
* Enhanced pension (10% Employer Contribution)
* Company-wide profit share scheme
* Cycle to work scheme
* Private medical insurance
* Health cash plan