Pilates Instructor
GLL is recruiting a Pilates Instructor to work within Better Gateshead Leisure Centres; Heworth, Dunston, Gateshead Stadium and Blaydon.
1. Role Summary
A Fitness Class Instructor role is includes planning, delivering and developing exceptional fitness classes to customers. The instructor should focus on the following key areas
2. Designing and delivering safe and effective workouts
3. Regressing and progressing class to suit all customers abilities
4. Design choreography for classes on a regular basis using relevant music genres to suit all participants
5. To encourage and promote other activities and facilities participants to endorse cross train within the centre
The Pilates Instructor is responsible to the General Manager
6. Charitable Social Enterprise Difference and Strategic Ambitions
As a charitable social enterprise, we are different. Our purpose is to improve the physical, mental and social well being of local communities. We make a difference by:
7. Providing balanced leisure centre, library and children centre programmes and activities that meet local needs and are accessible to all.
8. Reinvesting surplus back into the business that benefits facilities, people development, the environment and sustainability.
9. Providing training, routes to employment and career development opportunities to local people.
10. Sponsoring thousands of promising athletes through our GLL Sports Foundation.
11. Delivering targeted initiatives in partnership with local communities, groups and health providers.
We aim to be the most successful and influential leisure & cultural social enterprise in the UK. We have determined the key areas we need to focus on to deliver our purpose, and these are captured as our values.
Each of these themes sets out long term ambitions; which are regularly reviewed and updated and are reflected in the responsibilities and accountabilities of this role
12. Responsibilities and Accountabilities
13. To comply with the commitments outlines in the Customer Charter ensuring that standards are maintained as stipulated
14. To maintain a good and positive image of the centres to all participants proving a welcoming, helpful and professional service
15. To go above and beyond to ensure that the participants have an exception experience on every visit
16. To ensure that the class taught is as advertised is part of the GLL Fitness Class product
17. To ensure the class environment is safe before during and after the class
18. To ensure the safety and control of customers within the class environment and to enforce all centres guidelines
19. To ensure all participants have registered and are booked onto the class
20. Other
21. Act in accordance with, and actively promotes all GLL policies and standards.
22. Undertake any other duties commensurate with the post’s level of responsibility or required particularly as a result of events outside of GLL’s business control (pandemics etc).
23. Work flexibly in line with the needs of the business at peak flow times, evenings and weekends.
24. Deliver critical incident management as and when required.
25. Key Working Relationships
26. Reports to General Manager
27. To constructively interact with different people in a variety of areas within the operational team and GLL support services.
28. Builds good working relationships with all GLL colleagues, working both proactively and collaboratively.
29. Builds positive and progressive relationships with local authority partners as required.
30. People with Purpose Behaviours
It is important to us that our people are people with purpose, who personally align with our strategic ambitions and values. We expect our people to understand the GLL difference, to take genuine pride in promoting social enterprise to others with the ability to demonstrate this commitment every day in the way that they work. Our people make a positive impact of the health and well-being of our local communities.
31. Requirements of Role
Essential Qualifications Wet side Centre
32. Pilates Level 3
Essential Qualifications Dry side/Specialist Centre
33. Pilates Level 3
Experience
34. One Leisure Centre Management
Knowledge and Skills
35. Excellent customer service
36. Ability to motivational others
37. Enthusiasm and skill to deliver exceptional fitness classes
38. Creative and dynamic
39. Ability to self promote