Job Overview
Location: Corsham
Hours: 37.5 hours per week, Monday–Friday (part-time options available) Do you thrive on creating structure and supporting teams to deliver excellence? We're seeking a JSAU (Joint Services Administration Unit) Supervisor to lead our office operations and ensure seamless service delivery across the contract. In this role, your leadership and organisational skills won't just keep things running they'll make a real difference every single day.
Key Responsibilities:
1. As the JSAU Supervisor, you'll take ownership of the day-to-day running of the office and guide a team to deliver exceptional service. Your role will involve planning and prioritising tasks, motivating your team, and ensuring everyone has the training and support they need to succeed. You'll oversee performance reviews, maintain accurate records, and manage recruitment when vacancies arise.
Collaboration is key, you'll work closely with first-line managers, contractors, and military personnel to ensure smooth operations and high standards of customer service. You'll also be responsible for preparing for audits, maintaining compliance with A1 Assurance standards, and ensuring welfare and safety for military personnel both on-site and during deployments. You'll act as the main point of contact for military administration, monitor service delivery against contract requirements, and complete mandatory reports and audits. Your ability to stay organised, proactive, and quality-focused will be essential in this role.
What We're Looking For
Do you have experience guiding and managing a team to achieve great results? How do you stay organised and manage multiple priorities effectively? Can you communicate clearly and confidently, both in writing and verbally? Are you comfortable using Microsoft Office and other IT systems, including MOD-specific applications? Do you take pride in being proactive and delivering work to a high standard?
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ashish Gautam at .