Job Description
Position Overview
We are seeking a highly organised and proactive Property Management Admin Assistant to join our team at our New Cross Build-to-Rent (BTR) development. This is an immediate start position offering full-time hours (5 days per week) with potential for ongoing employment.
Key Responsibilities
Administrative Support
* Maintain comprehensive administrative records and tracking systems
* Manage maintenance diaries and scheduling
* Oversee general mailbox checking and correspondence
* Support leasing operations and booking management
* Assist residents with inquiries and requests
Maintenance Coordination
* Liaise with maintenance operators and external contractors
* Track and monitor all maintenance activities and compliance requirements
* Ensure no maintenance tasks or deadlines are overlooked
* Support compliance tracking in partnership with external compliance company
* Review and organize maintenance documentation
Resident Services
* Provide excellent customer service to residents
* Assist with booking requests and diary management
* Be flexible and open to additional tasks as they arise
* Maintain proactive approach to problem-solving
Essential Requirements
* Previous experience in property management and/or maintenance coordination
* Strong administrative and organizational skills
* Excellent diary management capabilities
* Proactive approach with strong attention to detail
* Ability to multitask and prioritize effectively
* Strong communication skills for liaising with contractors and residents
What We Offer
* Immediate start available
* Full-time position (5 days per week)
* Opportunity to work on a modern BTR development
* Varied and engaging role with room for growth
Location
New Cross, London
Desired Skills and Experience
Administrative Support
Maintain comprehensive administrative records and tracking systems
Manage maintenance diaries and scheduling
Oversee general mailbox checking and correspondence
Support leasing operations and booking management
Assist residents with inquiries and requests
Maintenance Coordination
Liaise with maintenance operators and external contractors
Track and monitor all maintenance activities and compliance requirements
Ensure no maintenance tasks or deadlines are overlooked
Support compliance tracking in partnership with external compliance company
Review and organize maintenance documentation
Resident Services
Provide excellent customer service to residents
Assist with booking requests and diary management
Be flexible and open to additional tasks as they arise
Maintain proactive approach to problem-solving
Essential Requirements
Previous experience in property management and/or maintenance coordination
Strong administrative and organizational skills
Excellent diary management capabilities
Proactive approach with strong attention to detail
Ability to multitask and prioritize effectively
Strong communication skills for liaising with contractors and residents