Description
Hybrid: 2 days per week in-office
In 2002, we became the first insurance comparison site. Our purpose? To make the process of sorting your insurance, utilities or personal finances as easy as possible.
We’re part of RVU. A group of online brands that include Uswitch, Tempcover and money.co.uk. As a group, we use our shared knowledge to empower people, and help them make decisions confidently across a range of household services.
Confused.com is at the cutting edge of the FinTech industry, so we’re always looking for extraordinary talent. If you love what you do, get in touch today!
We’re looking for an experienced and creative Staff or Senior level Product Designer to help shape the future of digital insurance experiences at Confused.com
As part of our cross-functional product design team, you’ll lead design initiatives from discovery through to delivery, collaborating closely with researchers, developers, product managers, content designers, marketers, and analysts. This role blends hands-on design with strategic thinking — helping us create seamless, insight-led journeys that deliver measurable value to customers and the business.
You’ll play a key part in growing our design culture, mentoring junior designers, running collaborative workshops, and embedding human-centred design across product and marketing initiatives.
What you'll be doing:
* Lead design work across product and communication experiences, from user flow mapping and wireframing through to final interface design and testing.
* Champion a user-centred, evidence-led design approach, working with researchers and analysts to uncover insights and validate ideas through testing.
* Collaborate across disciplines, including engineering, data, brand, content, and marketing teams, to ensure designs are achievable, consistent, and high-performing.
* Contribute to the evolution of our design system, maintaining accessible, scalable patterns that align product and marketing design.
* Run and facilitate design sprints and workshops, helping teams align on problems and rapidly test solutions.
* Mentor junior designers, sharing methods, frameworks, and feedback to improve team capability and confidence.
* Balance business and user goals, prioritising effectively and clearly communicating rationale to stakeholders.
* Advocate for content design and accessibility best practices, ensuring every journey is inclusive and easy to use.
* Identify opportunities and initiate design projects, framing problems, aligning stakeholders, and shaping briefs when they don’t yet exist.
What we're looking for
* Proven experience designing user-centred digital products, ideally within complex or regulated domains (e.g. finance, insurance, health).
* Excellent UX and UI skills, with a strong grasp of design systems, accessibility, and interaction design principles.
* Confidence using Figma for everything from component design to full interactive prototypes.
* Experience running and contributing to user research, including surveys, usability testing, and analytics review.
* Comfortable mapping customer journeys across full product and marketing funnels.
* Experience with form design, conversion flows, and behavioural insight techniques is a bonus.
* Able to confidently lead design critiques, stakeholder reviews, and cross-functional workshops.
* Empathy, curiosity, and strong communication skills — with the ability to articulate decisions clearly to peers and senior stakeholders.
* Comfortable initiating projects and influencing roadmaps by spotting design-led opportunities for improvement.
Our commitment to you:
At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.
What we offer
We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to:
* 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
* A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
* Employer matching pension contributions up to 7.5%
* A one-off £300 “Work from Home” budget to help contribute towards a great work environment at home
* Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life
* 25 days holiday (increasing to 30 days) + 2 days “My Time” per year
* Private medical cover, critical illness cover, dental plans and employee assistance programme
* Free gym access
* Employee discounts programme
* A healthy learning and training budget to support your development
* Electric vehicle and cycle to work schemes
* Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected
*As a tech company who strives to get better every day, we use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know.
At RVU we combine the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.
Our mission is to empower people to make confident decisions. With our unique set of brands, including Uswitch, Confused.com, money.co.uk, Tempcover and Mojo Mortgages, we have the power to reach millions of consumers and the technology to deliver a world class online experience for them.
Our culture
Our culture is driven by innovation, collaboration, and a relentless focus on creating real value for our customers. With an experimentation mindset, we challenge the status quo, push boundaries, and embrace continuous learning to stay ahead. Our diverse teams are made up of brilliant people who uplift each other and work together to tackle complex problems. We work with a balance of rigour and urgency so we can learn fast and adapt to change quickly. We are a company where growth knows no limits, and where every person is empowered to make an extraordinary impact. Check out our Life At RVU page to get a further glimpse into our culture.
*We use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know.