Job Title: Executive Assistant (EA)
Location: Norfolk (Home / King's Lynn - Hybrid)
Salary: £35,000 - £45,000 per annum (dependent on experience)
Reports to: CEO and CTO
Workplace IT is the UK's leading provider of IT Managed Services to the Social Care, Supported Living and Specialist Education Sector.
About the Role
We're looking for an experienced and proactive Executive Assistant (EA) to support our CEO and CTO. This is a varied and hands‑on role combining executive support, office management, operations, HR coordination, and compliance administration.
You’ll play a central role in keeping the business running smoothly, managing diaries, supporting internal projects and objectives, and helping us maintain key certifications like NHS DSPT, Cyber Essentials, ISO 27001, and future standards including ISO 14000 (Environmental) and ISO 20000 (Service Management).
What You'll Do
* Manage diaries, meetings, and correspondence for the CEO and CTO.
* Coordinate internal and external meetings, agendas, and follow‑up activity.
* Oversee day‑to‑day office operations, suppliers, and facilities.
* Liaise with our external HR agency on recruitment, onboarding, and HR admin.
* Maintain compliance documentation and support audits for NHS DSPT, Cyber Essentials, and ISO 27001.
* Assist with operational processes, reporting, and company communications.
* Support internal initiatives, individual objectives, events, and team activities.
What We're Looking For
* Ideally 5 years’ experience as an Executive Assistant, Operations Manager, or similar.
* Strong organisational and multitasking skills, with a keen eye for detail.
* Excellent written and verbal communication.
* Experience managing compliance or certification processes.
* Confident using Microsoft 365, CRM (ConnectWise) and digital collaboration tools.
* A calm, proactive, confidential and dependable approach to work.
* Happy working in a fast‑paced, fast‑changing environment.
Desirable
* Experience in Digital Technology, Healthcare, or other regulated industries.
* Familiarity with ISO frameworks; HR and internal project / objective coordination.
Renumeration
* Basic Salary £35,000 to £45,000 (DOE)
* 25 days holiday plus UK Bank Holidays (Total 33 days holiday)
* Contributory Pension Scheme (NEST)
* Personal Learning Plan with quarterly 1:1 reviews
* Collaborative / UK Team Culture
* Excellent opportunities for progression
* Equipment: Dell Laptop / dual monitors / docking station / VOIP headset / funded mobile phone.
* Work from Home IT set‑up.
Working Pattern
9:00 am to 5:30 pm Monday to Friday with flexibility as needed.
Location
You can be based from home anywhere in Norfolk / Suffolk / Cambridgeshire.
There will be a need to work from the King's Lynn office one to two days per week and as needed.
Travel
Very occasional UK travel and possible overnight stays to support events and meetings.
Interview Process
1. Microsoft Teams Interview
2. In‑person Interview at the King's Lynn office
3. Personality profiling and DBS checks
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