Job Description Job Description Our client, a well-respected and long-established law firm located in the heart of Newcastle upon Tyne, is seeking a Paralegal to join their Housing Disrepair department. This role offers full training and is ideal for a bright and ambitious law graduate with a strong interest in litigation. The position is permanent, fully office-based, and offers a salary of £22,000-£23,000. Role & Responsibilities: The successful candidate will be responsible for a variety of tasks, including but not limited to: Reviewing initial claim information. Gathering initial information from clients over the phone. Sending files for triage and reviewing triage reports. Identifying and processing files for rejection. Handling routine post, emails, and telephone calls. Coordinating with surveyors and other experts. Promptly addressing telephone enquiries from clients, introducers, and others. Assisting other team members as needed, including various aspects of file handling under supervision. Performing other duties as reasonably requested by the Partners. Candidate Requirements & Desired Attributes: Law graduate. Excellent verbal and written communication skills. Strong organisational skills and proficiency in electronic case management and filing systems. Excellent time management skills, with the ability to work accurately under time constraints and meet deadlines. Strong research skills, interpersonal skills, and a high level of discretion when handling confidential matters. Good attention to detail and the ability to prioritise work effectively. Understanding the importance of client care and maintaining good client relations. Ability to work well within a team. Prior experience in a Claimant Housing Disrepair department would be highly beneficial, although not essential.