Project Support Administrator / Client Support Coordinator (Remote)
Location: Fully remote, with occasional meetings in London / North Kent
Hours: Monday to Friday, full time, 8.30am-5pm
Contract: Permanent
Contact: Emily Powell or Holly Ensoll – Pearson Whiffin Recruitment
An established, specialist consultancy is seeking a highly organised and commercially minded Project Support Administrator to join its remote team on a long-term basis.
The business operates in a professional services environment, delivering complex client projects at pace. While commercial in nature, the work ultimately contributes to improving digital experiences and quality of life for people who can be disadvantaged or excluded by poorly designed services. As such, accuracy, care and accountability genuinely matter here.
This role will suit someone who thrives in a fully remote setting, enjoys being at the centre of operations, and takes pride in running a tight ship behind the scenes.
The role
Working closely with senior stakeholders, consultants and clients, you will support the end-to-end coordination of client projects — from initial setup through to delivery, reporting and follow-up.
Responsibilities will include:
Coordinating schedules, resources and timelines across multiple client projects
Acting as a professional, client-facing point of contact for communications and updates
Preparing, maintaining and quality-checking project documentation using set templates
Managing diaries, meetings, virtual sessions and ever-changing schedules
Supporting commercial processes including contracts, purchase orders, invoicing and delivery tracking
Maintaining accurate data across systems, spreadsheets and reporting tools
Proactively spotting issues, clashes or risks and proposing practical solutions
Supporting remote systems, tools and internal processes as required
About you
This is a role for someone who is exceptionally organised, dependable and commercially aware, and who sees administration as a long-term career rather than a stop-gap.
The successful applicant will bring:
Proven experience in a senior administrative, project support or coordination role
A strong track record of working fully remotely, managing priorities without close supervision
Excellent attention to detail and confidence handling client-facing communication
Strong IT literacy and ease with multiple online platforms and collaboration tools
A calm, solutions-focused approach in a fast-moving, changeable environment
The flexibility to adapt as client needs and schedules evolve
A preference for stability and longevity over short-term or contract roles
Candidates based in North Kent or within practical reach of London are particularly encouraged, as occasional in-person meetings form part of the role.
Why apply?
This is a rare opportunity to work in an incredibly varied role within a fascinating organisation who are genuinely making a difference, offering a reward through the nature of their work.
You will be working alongside experts and market leaders in a commercial environment, where you will have the chance to be part of something important, in a home working role offering flexibility and autonomy; this is your chance to really make an impact and carve your own path.
This team are supportive and passionate about what they do, with a positive and collaborative culture. You will be encouraged to develop personally and professionally and offered the tools to do so, ultimately becoming an integral part of an established team who are only going to be growing given the relevant and important work they are doing; they are at the forefront of their industry.
You will be offered a generous holiday allowance of 25 days plus bank holidays, and any travel expense is covered the moment you leave your front door