Salary: £90,000 - 110,000 per year Requirements: Proven experience leading IT delivery in multi-site retail, hospitality, or consumer-facing businesses Solid track record of delivering complex programmes involving systems such as WFM, payroll, POS, digital, payments, and integrations Good understanding of technology change and its impact on day-to-day operations Experience managing multiple IT suppliers and delivery partners Strong ability to work with senior stakeholders and make clear delivery calls Responsibilities: Take overall responsibility for delivery of key IT and digital change programmes Oversee work across all core enterprise systems while coordinating multiple brands, teams, and suppliers Ensure delivery translates into real improvements for retail outlets and support teams Own go-live planning, cutover, and early-life support with a focus on protecting trading Own delivery plans, risks, budgets, and progress reporting Collaborate closely with architecture, security, integration, and data teams to keep solutions robust and supportable Technologies: Support Security More: We are a leading retail business in the UK, employing over 6,000 people across more than 240 stores. As we embark on crucial change programmes to modernize our core systems and prepare for future growth, we seek a Head of IT Delivery to drive these initiatives forward. This hands-on leadership role involves managing a small team of project and programme managers in a fast-paced, consumer-facing environment. Join us in making impactful changes across our organization and contribute to our ongoing success. last updated 6 week of 2026