We are looking for an experienced Senior Business Analyst to take ownership of requirements definition across multiple workstreams within a large pension's transformation programme. This role will step into responsibilities previously covered at Business Architect level, providing oversight across requirements, solution shaping and stakeholder alignment. This is a hands-on contract position requiring strong pensions domain knowledge, workshop facilitation expertise, and the ability to operate confidently with senior stakeholders while maintaining detailed control of requirements and traceability.,
* Lead requirements definition across multiple programme workstreams
* Work with Business Operations SMEs to identify required changes to pension administration systems and operational processes
* Facilitate workshops to review current state processes and define future state solutions
* Produce and maintain the Requirements Traceability Matrix (RTM)
* Document business requirements, process flows and supporting documentation
* Shape and prioritise solutions in collaboration with operational and programme stakeholders
* Act as the central link between Business SMEs, Project Managers and the Test Team
* Review test cases to ensure alignment with defined programme requirements
* Support the development of new solutions, including redress processes and management information outputs
* Engage regularly with senior account leadership, including CIO and CTO level stakeholders
Extensive experience as a Senior Business Analyst within financial services
* Strong background in pensions or life and pensions environments
* Experience working within BPO or outsourced operational models
* Demonstrated experience running workshops and managing senior stakeholders
* Strong documentation capability, including ownership of Requirements Traceability Matrices
* Experience aligning requirements with test cases and supporting UAT
* Ability to work independently with minimal supervision and operate under broad direction
* Excellent written and verbal communication skills
Desirable
* Experience working with Sapien's systems
* Experience delivering change within large heritage or transformation programmes