As Assessment Group Manager, you'll lead a component team responsible for the production of high‑stakes IELTS test content. You will ensure content is developed, reviewed, and delivered to the highest standards of quality, accuracy, and compliance, supporting a product that plays a critical role in education, migration, and employment worldwide. In addition to leading your team, you will act as a subject‑matter expert, shaping how test content is produced and continuously improved. You will work closely with colleagues across Assessment, Research and Data functions and contribute to conversations with external stakeholders, including regulators, ministries, and recognition organisations. You will operate in a complex, high‑volume environment where decisions made today can affect live test content used around the world, requiring sound judgment, precision and accountability.
Key Responsibilities
* Lead and develop a specialist team delivering test content production
* Oversee quality assurance across content development and results processes
* Ensure content meets required standards for accuracy, validity, and compliance
* Manage risks associated with test content production and security
* Improve processes, workflows, and production efficiency at component level
* Work with external assessment specialists, including recruitment and training oversight
* Contribute to cross‑functional planning and decision‑making across IELTS Delivery
* Represent assessment expertise in internal and external forums
Essential Qualifications
* Demonstrable expertise in language assessment theory and practice
* Experience managing or leading high‑performing teams delivering complex outputs
* Experience working in high‑stakes or highly regulated environments
* Experience overseeing or contributing to content production, evaluation, or quality assurance processes
* Ability to interpret and work with data (quantitative and qualitative) to inform decisions
* Strong planning, prioritisation, and decision‑making skills in complex environments
* Experience improving or managing processes, workflows, or projects
Desirable Qualifications
* Background in English language teaching or a related field
* Knowledge of the IELTS ecosystem, including test design and delivery
* A recognised EFL/ESL teaching qualification or relevant related qualification
Benefits
* 28 days annual leave plus bank holidays
* Private medical and Permanent Health Insurance
* Discretionary annual bonus
* Group personal pension scheme
* Life assurance up to 4 x annual salary
* Green travel schemes
We are a Disability Confident (DC) employer that is committed to equality and inclusion. The DC scheme’s Offer of an Interview commitment applies to applicants who opt in, disclose a disability or a long‑term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long‑term health condition.
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