Our Sales Team is growing and creating new opportunities! TheSales Account Managerrole focuses on retaining and growing the assigned SMB customer base. If you have a genuine desire to care for customers and want to join an organization with UNLIMITED EARNING POTENTIAL, a path for growth, and build relationships with TrueCommerce's existing clients - this is the role for you!
This is a REMOTE OPPORTUNITY and the candidate must be fluent in German & English.
We value our employees with competitive benefits, career development, recognition programs and more!
As a Sales Account Manager, you will:
* Maintain an acceptably high level of sales activity.
* Build and maintain a robust sales funnel.
* Proactively contact current customers to discuss areas of customer improvement that would benefit the customer.
* Conduct effective sales presentations via telephone with current customers.
* Highly responsive to customer requests via email and tasks.
* Maintain a high level of opportunity follow-up to ensure all opportunities are updated.
* Be an advocate for the customer both internally and externally.
* Ensure customer satisfaction to the best of your ability and get ahead of issues early.
* Continually update CRM (NetSuite) with notes and activities.
Requirements for success:(2-4 years)
* A genuine desire to build relationships with existing customers
* Strong preference for an individual with previous existing customer management experience
* Enjoys proactively reaching out to customers to recommend new solutions
* This individual enjoys solution selling and thrives on change
* Strong closing and customer service-related skills
* Strong phone/video skills, exceptional listening skills and above average problem-solving skills
* Proven ability in building client rapport
* Strong organizational skills with an attention to detail
* Working knowledge of EDI a plus
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Sainsbury’s, ASDA, Travis Perkins, Schneider Electric, DanoneWave, Siemen’s, Ocean Spray, and many more.
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