Applications Lead - Insurance Systems (Eclipse)
Type: Permanent
Salary: £75,000
Location: London (Hybrid, 2-3 days onsite)
A London Market insurance organisation is seeking an Applications Service Manager with strong Eclipse (Sequel) experience to take ownership of the stability, performance, and vendor-led support of its core insurance platforms.
This role sits at the intersection of hands-on application understanding and service oversight. It will suit someone who is comfortable operating at system level within Eclipse, understanding how the platform behaves, where issues arise, and how to challenge vendors effectively, while also coordinating support and delivery across multiple third parties.
The Opportunity
You will be responsible for the day-to-day operational health of business-critical underwriting and claims applications, with Eclipse (Sequel) at the centre of the estate.
The role combines technical application ownership with vendor and service management, requiring confidence in incident investigation, release coordination, and system stability rather than purely process-driven ITSM.
You will work closely with internal stakeholders, delivery leads, and offshore vendors to ensure incidents are resolved accurately, releases are controlled, and environments remain stable and secure.
Key Responsibilities
1. Own operational support for E...