Job Description
Skilled Visa available for the right candidate
We are seeking a dedicated and dynamic Assistant Hotel Manager to join our team with room to grow. The successful candidate will play a crucial role in supporting the Hotel Manager in overseeing daily operations, ensuring exceptional guest services, and maintaining high standards of hospitality. This position requires strong leadership skills, a passion for the hospitality industry, and the ability to communicate effectively with both guests and staff.
Responsibilities
* Assist in managing hotel operations, ensuring compliance with company policies and procedures.
* Supervise and train hotel staff, fostering a positive work environment that encourages teamwork and professional development.
* Oversee guest services, addressing any issues or complaints promptly to ensure guest satisfaction.
* Collaborate with the Hotel Manager in implementing strategies to enhance operational efficiency and improve guest experiences.
* Monitor inventory levels of supplies and equipment, placing orders as necessary to maintain smooth operations.
* Conduct regular inspections of hotel facilities to ensure cleanliness and adherence to health and safety standards.
* Assist in the recruitment and training of new staff members, promoting a culture of excellence in service delivery.
* Maintain accurate records of hotel operations, including occupancy rates, revenue reports, and staff schedules.
Qualifications
* Proven experience in a supervisory role within the hotel or hospitality industry is preferred.
* Strong leadership skills with the ability to motivate and manage a diverse team effectively.
* Excellent guest service skills with a commitment to providing an outstanding experience for all visitors.
* Multilingual or bilingual capabilities are highly desirable to cater to our diverse clientele.
* Knowledge of human resources practices related to hiring, training, and employee relations is an advantage.
* Strong organisational skills with attention to detail and the ability to multitask in a fast-paced environment.
* A passion for hospitality and a commitment to upholding high standards of service quality.
If you are enthusiastic about contributing to an exceptional guest experience while leading a dedicated team, we invite you to apply for this exciting opportunity as an Assistant Hotel Manager.
Job Type: Full-time
Pay: £35,000.00-£40,000.00 per year
Additional pay:
* Tips
Benefits:
* Employee discount
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Work Location:
In person