We would like to offer the opportunity of a temp to perm Receptionist role in our busy growing Practice.
Our Receptionists play a vital role in supporting our Clinicians and Patients during our Practice opening hours of 7am - 7pm.
As a Receptionist you will deliver an incredible Customer Service to all who enters the Practice.
You will build a rapport with the patients, establish their needs quickly in order to efficiently meet their requirements.
Role:
· Follow procedures to make sure the right information is getting to the right people
· Accurately record calls, obtaining clear concise messages to relay and book into the screens
· Rotate from patient facing front desk shift to call handler and admin shift
· Obtain information via forms, email requests, making sure all information is accurate before passing on
· Manage Patient and Reception waiting area
· Assist patients to move to our online services
· Action tasks and workflow
· Liaise and support all Clinicians, Admin and Medicine team
Experience and requirements:
· Preferred office experience /customer service / NHS experience – not essential
· Accuracy with form filling and following procedures.
· Excellent communication skills both written and verbal
· IT literate
· Being professional at all times
· Adhere to confidentiality policies
· Previous use of EMIS would be beneficial
· Must be a Team Player
· Pro Active and Enthusiastic
Training will be given.
Reception hours are 7am - 7pm Monday to Friday, shifts are based across these hours.
We are looking to recruit for 10-15 hours
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To apply, please send your CV for immediate consideration. Due to the high response of applications we may not be able to respond to every applicant individually.
Please do not contact the surgery directly regarding this position.
Job Type: Part-time
Pay: £10.00-£12.21 per hour
Benefits:
* Company events
* Company pension
* Employee discount
* On-site parking
* Store discount
Schedule:
* Day shift
* Monday to Friday
* No weekends
Disclaimer: The details provided in this job advertisement are for informational purposes only and do not constitute terms and conditions of employment. They should not be construed as forming part of any contract of employment or an offer to enter into a contract. All offers of employment are subject to the completion of satisfactory background and employer checks and the fulfilment of all specified pre-employment conditions.
Job Type: Part-time
Pay: £10.00-£12.21 per hour
Benefits:
* Company events
* Company pension
* Employee discount
* On-site parking
* Store discount
Schedule:
* Monday to Friday
* No weekends
Work Location: In person
Job Type: Part-time
Pay: £10.00-£12.21 per hour
Benefits:
* Company events
* Company pension
* Employee discount
* On-site parking
* Store discount
Work Location: In person