The Role & Responsibilities
Reporting to the Environmental Health Officer you will support the delivery of a wide range of private sector housing functions. The role involves investigating complaints of poor housing conditions, providing advice to landlords and tenants, and taking proportionate enforcement action where necessary.
Key responsibilities include:
* Investigating disrepair and poor housing conditions in the private rented sector
* Assessing housing conditions and supporting enforcement action where standards are not met
* Preparing evidence and assisting with statutory notices, tribunals, court proceedings, and PACE interviews
* Supporting inspections and licensing of HMOs and caravan sites
* Investigating unlawful eviction and harassment cases
* Arranging works in default and liaising with contractors
* Providing housing advice to tenants and landlords
* Supporting empty homes initiatives and the administration of housing grants and loans
* Representing the service at internal and external meetings
Who We Are Looking For
We are seeking a motivated and practical individual with experience or background in housing, construction, or a related field, who is keen to develop their skills within a regulatory housing role.
You will have:
* Knowledge of housing issues locally and nationally
* An understanding of housing legislation, private sector housing services, and building construction (Desirable)
* The ability to work confidently with tenants, landlords, and partners, including in challenging situations
* Good organisational skills, with the ability to prioritise work and meet deadline
Experience & Qualifications
* Minimum of two years’ experience in a housing, construction, or building‑related field (Desirable)
* Qualified to A‑level standard or equivalent
* Building, construction, or technical qualification (Desirable)
What We Can Offer
We provide a friendly and supportive working environment where you can excel, alongside a comprehensive benefits package including:
* Benenden Healthcare Membership and Employee Assistance Programme
* Opt‑in Local Government Pension Scheme, with the opportunity to make Additional Voluntary Contributions (AVCs)
* Generous annual leave provision
* Discount scheme, including reduced membership rates at the local leisure centre
* On‑site parking
* Cycle2Work scheme
* Generous Salary Sacrifice Car Scheme
* Payment of professional membership fees
Due to the nature of this role, the successful applicant will be required to undertake an enhanced DBS check as part of their pre-employment clearances.
Due to the nature of the role, you will have the ability to work flexibly and will require a current full driving license effective in the UK and use of a motor vehicle for business use.
What Next?
For an informal discussion about the role, please contact Tim Lovell, Private Sector Housing Manager, at Tim.Lovell@dover.gov.uk.
Interviews: Week commencing 18th May 2026
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