Customer Assistant - Fashion, Home & Beauty - Culverhouse Cross
Overview
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you’ll champion stylish products, on-trend designs, and exceptional customer service. We’re looking for passionate and fashion-forward individuals who are excited to dress the nation. You’ll be a brand ambassador who’s ready to recommend our newest fashion items and ensure customers feel valued every time they shop with us.
Work pattern
* Week 1: Sun 13:00-17:00; Mon 09:00-18:00; Tue 18:00-22:00
* Week 2: Mon 09:00-18:00; Tue 18:00-22:00; Sat 16:00-20:00
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring shelves are stocked with product
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit
* Build expert product knowledge to sell and recommend our products and services
* We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key capabilities
* High levels of customer service
* Committed to delivering excellent work with great attention to detail
* Open to and acts upon feedback, asking for it regularly
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Inclusion and opportunities
Marks & Spencer is committed to an inclusive organisation, open to flexible working. We are happy to talk about reasonable adjustments to any part of the recruitment process to provide a fair and transparent assessment. We are dedicated to Inclusion, Diversity and Equal Opportunity.
Job details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industry: Retail
Location: Cowbridge, Wales, United Kingdom
#J-18808-Ljbffr