Senior business change manager

Role and responsibilities

This role is ideal for someone who:

• Enjoys supporting people through change and understands the importance of adoption and engagement.
• Likes working collaboratively across teams and levels, including with senior leaders.
• Is comfortable working in complex or uncertain environments.
• Values learning, reflection and sharing good practice with others.
• Takes a thoughtful, structured approach to improving how organisations work.

Role criteria

• Significant experience leading complex organisational change initiatives.
• Extensive practical knowledge of change management methodologies, tools and adoption strategies.
• Experience integrating change management activities into project or programme plans.
• Ability to operate across multiple directorates, combining strategic, operational and people insight.
• Experience working within portfolio governance environments, including sequencing and impact assessment.
• Strong stakeholder engagement skills, including influencing and supporting senior leaders.
• Experience defining and measuring success, and tracking and reporting progress, risks and issues.
• Relevant change management training, qualifications, or equivalent practical experience (for example Prosci, ADKAR or APMG).

You will

You will guide and support the delivery of complex, high impact change initiatives that align with TPR's strategic priorities and capacity. With a clear focus on the people side of change, you will help colleagues adapt to changes in operating models, processes, systems, technology, roles and organisational structures. You will design and deliver structured change management support that fits alongside project and delivery plans, helping teams integrate change activities into their work.

Working closely with senior leaders, sponsors, project managers and operational teams, you will provide coaching, facilitation and practical guidance to support effective leadership of change. You will help address resistance, promote adoption and ensure that change is embedded and delivering measurable benefits. You will also contribute to developing change management frameworks, tools, guidance and communities of practice, supporting learning and shared capability across the organisation. Through this work, you will play a key role in improving outcomes, realising value and strengthening how change is delivered across TPR.

The team

The team is currently comprised of contractors, with a permanent Head of and Business Lead recently being appointed. We aim to expand the team by an additional 6 members on a permanent basis to move away from the use of contractors.

TPR offers

• Genuine opportunities for learning and development.
• A values-led, inclusive environment.
• Hybrid working and flexible shift patterns.
• A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women's).

Reward and benefits

We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.

Our culture

TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment.

About The Pensions Regulator

With a career at TPR, you'll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe.

Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We're committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society.

Disability Confident Employer

As a Disability Confident Employer, we are committed to the recruitment, employment, retention, and development of people with disabilities and to improving their employment opportunities.