OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover exceeding £2bn, delivering services across facilities management, hard services, cleaning, security and catering.
About The Role
OCS Security is seeking a Security Systems Engineer to maintain and enhance relationships with clients across Public, Private, Construction, Retail and Sports venues.
The role focuses primarily on the maintenance and servicing of Intruder Alarm, CCTV and Access Control systems, with occasional work on Panic / Affray Alarms, Nurse call, EVCS, and remedial tasks.
The engineer will work collaboratively with team members, interact professionally with clients and other trades, represent the company positively, and conduct regular site visits with a customer‑centric approach. The Security Engineer reports directly to the Local Service Manager.
Qualifications
A minimum of three to five years’ experience in a similar role. Experience with Enterprise solutions such as Dahlmeier, Lenel, Synectic, Salto, and Gallagher is preferred but not essential. Candidates with a strong aptitude for learning and experience with similar Enterprise solutions will be considered for further training.
* CSCS Card
* ECS Card
* IPAF
* PASMA
* First Aid
* SSSTS
* Manufacturer Training
Key Responsibilities
* Managing all relevant documentation
* Ensuring customer expectations are consistently met
* Managing workload effectively
* Quality Management
* Achieving company KPIs for attendance in line with client SLAs
* Collaboration and teamwork
* Problem-solving
* Delivering exceptional customer service
* Maintaining a professional appearance and demeanor at all times, in line with client and company expectations, to foster the company’s positive image
* Adhering to all company rules and regulations, site regulations, and safeguarding company assets
* Ensuring timely completion of all required company documentation, including timesheets, expense claims and site reports, in accordance with established guidelines
* Observing and following company health and safety protocols to contribute to a safe working environment
Equal Opportunity Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds to achieve our goals. We encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability or age.
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