Overview
Area Sales Executive – UK, Midlands. Based in Derbyshire, South Yorkshire or Nottingham to cover surrounding counties. Job reference: JR0126037 - Nottingham. Western Union is a global leader in money transfers that helps people move money where it matters.
Role Responsibilities
* Grow the business by signing, training and activating new Western Union agents and manage business development activities with existing agents in your territory, including extensive travel.
* Execute plans, policies, and procedures defined by leadership to achieve the company strategic objectives in a consumer-focused manner.
* Develop prospective agent opportunities, manage existing agent relationships and service delivery, control agent attrition, sign new agent locations and complete all change of ownership to completion and go-live.
* Provide local market competitive intelligence and build relationships with grassroots and community organizations to understand local consumer needs.
* Build and maintain strong, long-term relationships with agent partners, supporting them to optimize performance and grow their business.
* Collect daily pricing information on Western Union and competitors to ensure pricing is fair value and aligned to market considerations.
* Act as a trusted advisor by understanding agents’ needs, identifying opportunities for improvement, and providing proactive, tailored support.
* Onboard new agents and guide existing agents through activation, recertification, training, and integration into the Western Union network.
* Visit agent locations daily, focusing on high-performing or strategic sites, to strengthen partnerships with Independent, Key Account and Post Office networks within the territory.
* Monitor performance data and business trends, using insights to drive results and address operational or service challenges. Comfortable with Excel and reporting tools such as Salesforce and Power BI.
* Identify and sign new business opportunities, expanding the agent network in high-potential areas to improve accessibility of money transfer services for customers.
* Own revenue growth and productivity metrics within the assigned territory.
* Serve as the first point of contact for Western Union agents, providing day-to-day support and ensuring a smooth partnership experience and customer service levels.
Role Requirements
* Previous experience in outside sales or servicing customer products or financial services is a plus.
* Money Transfer experience is a nice to have.
* Strong negotiation and decision-making skills.
* Ability to present and listen to agents and build trust and confidence with them.
* Able to gain the trust and confidence of clients.
* University degree, a higher-level qualification or equivalent experience.
* This is a field sales role with approx 80% travel.
* Full valid driving license is essential – company car is provided.
Benefits
* 22 days annual leave – increases to 23 after 4 years' service, 24 after 4 and 25 after 5 years' service.
* Comprehensive life & medical cover – including dependents.
* Contributory pension plan
* Work from home position
* Company car is provided
We are committed to diversity. Our inclusive culture celebrates the varied backgrounds and perspectives of our global teams and we do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants during the recruitment process, following applicable laws.
Details
* Seniority level: Executive
* Employment type: Full-time
* Job function: Financial Services
* Industries: Financial Services and Banking
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