Temporary Credit Controller – Hospice / Charity Experience Essential
Location: London (Hybrid or Onsite depending on need)
Contract: Temporary (3–6 months, with potential extension)
Hourly Rate: Competitive, dependent on experience
About the Role:
We are recruiting on behalf of a leading London based hospice for an experienced Credit Controller to support the finance function during a critical period. This temporary role is ideal for someone who brings recent experience within a hospice or a not-for-profit/charity setting, with a strong understanding of the sensitivities and complexities involved in managing credit control in this environment
As this is a temp role please only apply if you are in a temp role, have a notcie period nolonger than 2 weeks or are immediately available
Key Responsibilities:
* Manage the full credit control process, including chasing outstanding payments via phone, email, and letter
* Collecting debt in timely manner form healthcare providers and private clients
* Liaise compassionately and professionally with patients’ families, local authorities, and NHS bodies
* Allocate incoming payments and reconcile debtor accounts
* Maintain accurate records of communications and payment statuses
* Prepare regular aged debtor reports for the Finance Manager and senior leadership
* Assist in improving and implementing effective credit control policies tailored to the hospice’s environment
* Work closely with the wider finance and fundraising teams to ensure smooth financial operations
Required Experience & Skills:
* Recent experience working as a Credit Controller in a hospice, charity, or not-for-profit organisation
* Excellent communication skills with a compassionate and professional approach
* Strong understanding of credit control processes and debtor management in a sensitive setting
* Confident using finance/accounting systems (e.g., Sage, QuickBooks, or sector specific platforms)
* Ability to manage workload independently and work to deadlines
* Immediate or short notice availability preferred
Why Apply?
This is a meaningful opportunity to make a difference in an organisation that provides critical end-of-life care and support. You’ll play a vital role in ensuring the hospice can maintain its services through effective financial management
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