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Front of house assistant

Esher
Permanent
Empower Digital Limited
Assistant
Posted: 20h ago
Offer description

Job Title : Front of House Assistant Job Location : Sandown Park Reporting to: Front of House Manager Place in Organisation: Operations Team Salary: Competitive Performance Bonus Benefits Hours: Full time (flexible, incl. evenings & weekends) MAIN PURPOSE OF JOB An iconic motorsport venue is seeking a dynamic and customer-focused Front of House Assistant to cover reception and catering operations at Daytona Sandown Park. This is a hands-on role responsible for delivering exceptional customer service, and ensuring high standards of presentation, sales performance, and operational efficiency. Key Responsibilities: Meeting & greeting customers promptly upon arrival Provide friendly and first-class customer service Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met Manage phone, email and face-to-face enquiries effectively Ensure all Front of House and customer facing areas are always maintained and well presented Provide administrative support to the Venue Management team What Were Looking For: Hospitality or venue-based FOH experience Strong communicator Commercial mindset with sales experience High energy and thrives in a fast-paced environment Confident using Excel & Word for basic reporting Flexible across all 7 days of operation Why Daytona? Be part of a leading motorsport venue offering unforgettable customer experiences and a passionate, fast-moving team environment. Ref: FOHMSP

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