Salary: £32,000 - 35,000 per year Requirements: IT support experience in the education sector (preferably in a school, college, or multi-academy trust setting) Proactive approach to providing IT support Excellent customer service and communication skills Strong working knowledge of Microsoft 365 Familiarity with systems and technologies in the education sector Responsibilities: Provide first line and second line IT support to primary schools across Merseyside Resolve day-to-day technical issues for schools Maintain secure and reliable IT systems Ensure technology consistently supports teaching, learning, and school operations Conduct helpdesk support, on-site and remote troubleshooting Perform system maintenance and device builds/installation Monitor backups, security systems, and filtering systems Technologies: Support Microsoft 365 Security Office 365 Cloud DevOps More: We are a well-established education-focused managed service provider, serving over 150 schools in the North West. Our organization prioritizes long-term partnerships and collaborates closely with educational leaders to deliver high-quality digital and technology services. We offer a supportive environment that encourages personal growth and development, with competitive salaries ranging from £32,000 to £35,000, based on experience. Join us to make a meaningful impact within the education sector. last updated 19 week of 2026