Our client who are a well-established family business based in Gloucester are looking for a Customer Service Administrator to join their team on a permanent basis. This is a fantastic opportunity to work within a small, friendly office in a busy environment, where customers are top priority and every day brings something new!
Responsibilities:
-Directing phone calls
-Placing and managing orders
-Taking payment over the phone
-Dealing with customer queries over the telephone and via email
-Assisting with general administrative tasks
Candidate Attributes:
-Previous admin experience
-Ability to prioritise workload
-Excellent telephone manner
-Good work ethic and a team player
-Good organisational skills with the ability to multitask
Hours – Monday - Friday 8am to 5pm (1 hour lunch) + Saturday 3 hours in the morning on a 1 in 3 rota basis (overtime paid)
Salary – up to £26,700 depending on experience + 22 days holiday (plus bank holidays) + discretionary annual bonus + life cover + cycle to work scheme + employee assistance programme + eye care scheme + retail discounts + free on-site parking