Experienced Customer Relations Manager – Studley Start date: ASAP Salary: Starting at £40k + bonus Location: Studley / Warwickshire - on site Duration: Full time / Permanent Are you ready to be part of something truly special? Willo Recruitment is excited to be recruiting for a Customer Relations Manager on behalf of a highly respected care provider opening a brand-new, purpose-built care home in Studley, Warwickshire. This is more than just a job - it’s a rare opportunity to be at the forefront of a new chapter in care. This new home will join a well-established family of care homes known for their commitment to excellence, compassion, and community connection. With a long-standing reputation across the West Midlands, this provider is now expanding into Studley and they’re looking for someone passionate to help set the tone from day one. Your Role: Shaping First Impressions and Lasting Relationships As the Customer Relations Manager, you’ll be the first point of contact for prospective residents and their families. You’ll lead the customer journey from the ground up guiding enquiries, building trust, and creating a warm, welcoming environment before the doors even open. This is your chance to influence culture, create community connections, and drive occupancy in a brand-new setting. You’ll work closely with the senior team, marketing, and care staff to deliver a five-star expe...