Overview
Customer Service Administrator
Are you an experienced Customer Service professional looking for a role where you can make a real impact? Were supporting a forward-thinking multinational manufacturer in their search for a Customer Service Administrator. This is a fantastic opportunity to join an innovative, forward-thinking organisation thats passionate about protecting the planet while delivering exceptional products to customers worldwide.
The Role
Youll take ownership of key customer accounts, ensuring a seamless experience from enquiry through to delivery. Working closely with commercial, operations and planning teams, youll provide high-quality support and develop long-term client relationships.
Your day-to-day will include:
* Managing and nurturing relationships with key accounts
* Overseeing new specifications and ensuring projects are processed accurately
* Preparing accurate quotations and following up to a win/loss outcome
* Identifying opportunities for account growth and new business
* Collaborating with internal departments to ensure smooth order fulfilment
* Providing monthly updates and forecasts to the senior management team
What Were Looking for:
* Experienced in customer service or account management within a manufacturing or technical environment
* Confident communicating with stakeholders at all levels
* Highly organised, calm under pressure, and capable of managing multiple projects
* Competent in Microsoft Office and comfortable working with business systems
* A proactive problem-solver with strong commercial awareness
Whats In It For You?
* 25 days holiday + bank holidays
* Christmas shutdown
* Pension, life assurance, and income protection schemes
* Cycle to Work scheme and wellbeing perks
* Free parking and refreshments
* Opportunities for learning and development
Dont miss out on this opportunity to work with an industry leader. Apply today and take the next step in your career!
My client is an equal opportunities employer and they welcome applications from all suitably qualified individuals, regardless of race, gender, disability, religion/belief, sexual orientation or age
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