Murray Recruitment are recruiting an Administrator for our client based in Paisley. Role Overview This is a fantastic opportunity to join a growing and fast-paced SME within the reactive maintenance industry. Working alongside a part-time colleague and reporting directly to the Director, this role is crucial in supporting the day-to-day operations and ensuring smooth coordination between office functions and field engineers. The successful candidate will be a self-starter who thrives in a busy environment, delivering excellent administrative and customer service support. Key Responsibilities Handle incoming calls and emails, recording details of blockages and customer requirements Prepare and issue quotes; follow up with customers to confirm bookings Coordinate job details and dispatch to relevant engineers Support engineers with documentation, job card management, and payment tracking Issue invoices where required and maintain accurate customer records Utilise Microsoft Word, Excel, Outlook, WhatsApp chat, and Dropbox to manage daily operations Monitor and manage online enquiry streams to avoid missed jobs Provide general administrative support to the Director and wider team Skills & Experience Proven experience in an administrative or office-based role, ideally within a service or trades environment Strong communication and organisational skills Comfortable using Microsoft Office applications and file sharing platforms Ability to work independently and as part of a small team Confident, proactive, and able to manage a busy workload Offering £27,000 annual salary Full-time hours: Monday to Friday, 8am – 5pm 28 days holiday (including public holidays) Pension scheme Free on-site parking