What you can expect:
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
* Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
* Responsible for CRM data gathering & quality management
* Contribute to achieve the location's performance targets and individual KPI's
* Support in transaction, complaint & return handling
* Participate in regular trainings to continuously develop
* Support in all operations for loss prevention and stock management
* Proficient utilization of business systems & latest technology
* Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
* Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
* Excellent interpersonal and communication skills at all levels
* Demonstrate strong commercial acumen and brand knowledge
* Ability to be flexible & adaptable to the need of the business
* Willingness to constantly learn & develop
* High cultural knowledge & awareness
* Proactive and positive attitude
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