Position: Road Freight Operations Account Manager
Location: Wythenshawe
Hours: Mon - Fri, 9:00 - 17:30 (Flexible start and finish times)
Hybrid working: 2 days from home, 3 office-based
Salary: Up to £35,000 (Negotiable)
Are you looking to join a logistics business where you're more than just a number? Where your input matters, your voice is heard, and you're part of a company owned by its people?
We're hiring a Road Freight Operations Account Manager to join our thriving, people-first logistics team based in Wythenshawe. With an employee-owned structure at the heart of our success, we invest in our team, celebrate achievements, and build careers - not just job titles.
If you're passionate about road freight, thrive in a fast-paced environment, and want to work for a company that genuinely values its people, this could be the role for you.
Key Responsibilities
Manage end-to-end road freight operations for a portfolio of clients
Act as the primary contact for customer accounts, ensuring service excellence
Build and maintain strong client relationships through proactive communication
Negotiate rates with hauliers and suppliers to deliver cost-effective solutions
Provide quotations and track market trends to remain competitive
Coordinate collections and deliveries across the UK and Europe
Monitor and resolve operational issues, ensuring on-time performance
Prepare and manage all necessary documentation for shipments
Collaborate with internal teams to support account growth and retention
Support the sales team during client visits and account reviewsWhat We're Looking For
Previous experience in road freight forwarding/operations
Strong commercial awareness and customer service skills
Confident in managing accounts and building long-term relationships
Excellent organisational skills with the ability to multitask
A proactive problem-solver who can stay calm under pressureWhy Join Us?
Employee-owned business - when we succeed, you benefit
Enhanced benefits package
Supportive team culture focused on collaboration and personal growth
Regular training and professional development opportunities
Modern offices in Wythenshawe with excellent transport links
Be part of a business that puts people before profitReady to take the next step in your logistics career? Apply now and become part of a company where your work genuinely makes a difference.
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy