About The Role
Team- Retention - Health
Working Pattern -Monday- Friday 09:00-17.30, 1 late a week till 7pm, Hybrid - 2days per week in our Stockport office
Bonusup to an extra £18,000per annum OTE. Basic salary increase to £27,000 after 6 months,
Holiday allowance-25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year
What will you do as a Renewals Sales Executive?
This is a busy and inspiring role; you'll bring your resilience, enthusiasm and energy to dazzle our clients.
Do you know how to deliver an exceptional customer experience?
* You will be responsible for delivering exceptional customer service and achieving agreed targets. You will need to be an excellent communicator, able to build rapport with customers over the phone.
* You will take inbound calls from our existing customers, answering queries about their product
* Assist with any questions the customer is facing with the aim of retaining their business
* Reminding our customers of the benefits available to them, by promoting the Vitality Programme rewards we offer
* Assist customers with credit control queries such as missed premiums, payment arrangements, direct debit enquiries etc
What do you need to thrive in Retentions?
Vitality provides all staff with an extensive tr...