Key Responsibilities: Greet and assist visitors, clients, and staff in a professional and friendly manner. Answer incoming phone calls and direct them appropriately. Respond to emails and messages in a timely and courteous manner. Maintain a clean and tidy reception area and communal spaces. Perform light duty cleaning tasks (e.g., wiping surfaces, keeping entrance and kitchen areas presentable). Monitor office supplies and report low stock or needs to management. Support administrative duties such as filing, data entry, and document preparation. Assist with booking appointments, meetings, or events when needed. Ensure general tidiness and organisation of the front desk and admin areas. Uphold excellent customer service standards at all times. Skills & Requirements: Excellent communication and interpersonal skills. Good organisational and time management abilities. Basic knowledge of email and office software (e.g., Outlook, Word, Excel). Friendly, proactive, and approachable attitude. Ability to multitask and remain calm under pressure. Able to take initiative and work effectively without direct supervision.