About the role
We’re looking for a driven, commercially minded Field Sales Account Executive to join our fast-growing Sales team. You’ll own your territory’s new business pipeline end-to-end and represent Flipdish in the field, building relationships with restaurant owners, hospitality groups, and franchise operators.
This is a hands‑on, consultative role that combines pipeline ownership with in‑person meetings. You’ll uncover how a venue operates today, diagnose problems and growth opportunities, and help prospective customers modernise how they run operations using Flipdish.
In this job you’ll:
* Own the full sales cycle for your territory - from prospecting and first outreach through discovery, proposals, negotiation, and close.
* Build and maintain a strong pipeline of qualified opportunities, balancing warm inbound leads with proactive outbound prospecting.
* Run compelling face‑to‑face meetings and tailored demos that clearly link Flipdish’s value to each customer’s commercial and operational goals.
* Listen, diagnose, and advise - uncover pain points, build a consultative business case, and recommend the right solution and commercial structure.
* Navigate complex deals with multiple stakeholders, handle objections, and move opportunities forward with pace and professionalism.
* Challenge poor decisions and propose better ways of working. Constructive challenge is a responsibility - prioritising harmony over truth or progress is a failure of responsibility.
What success looks like
* Consistently hit or exceed monthly/quarterly new business targets for your territory.
* Maintain a high‑quality, well‑forecasted pipeline with clear next steps and strong conversion through each stage.
* Close deals that are a good fit and onboard smoothly, with low churn risk and clear customer outcomes.
You’ll thrive in this role if you:
* Have 2+ years’ experience in sales or business development, ideally in field sales / territory management.
* Have a track record of building your own outbound pipeline and consistently hitting or exceeding targets.
* Are confident running consultative conversations - asking the right questions, listening well, and connecting product value to business outcomes.
* Are highly organised and self‑directed - you can plan your territory, manage your time, and follow up without needing constant direction.
* Are commercially savvy and comfortable discussing pricing, ROI, and contract terms.
The following would help you stand out.
* Restaurant experience or restaurant tech experience selling SaaS to SMB restaurants.
* Strong negotiation skills and evidence of closing mid‑market / multi‑site opportunities.
* Familiarity with POS, online ordering, loyalty, or restaurant operations tooling.
What you get
* Time off: 25 days annual leave + public holidays + company days (e.g. Summer Fridays, seasonal)
* Private healthcare: UK cover (provided through Vitality Healthcare)
* Pension: retirement savings support (UK)
* Equity (ESOP): share options, so you can share in Flipdish’s long‑term success
* Team connection: regular team meet‑ups and company events
About Flipdish
At Flipdish, we’re on the side of independent restaurant and takeaway owners, running busy operations on tight margins with rising costs, staffing challenges, and an increasingly demanding customer base. Our job is to make their lives easier with technology that’s powerful, satisfyingly simple, and backed by real human support. Our integrated ecosystem, spanning online ordering, marketing, loyalty, point of sale, menu optimisation, and operational automation, helps restaurants grow while staying in control. We’re an AI‑first company, and we use it to help our customers get better outcomes, faster ordering, smarter marketing, and smoother operations, so owners and teams can spend more time on what matters.
Inside the company, we value ownership and clarity, with a friendly, people‑led culture behind it. We trust our people to help shape what kind of employer Flipdish is, not just follow a script. Transparency is huge for us: we listen to each other, and create the space for people to grow (with balance, not burnout). We’re focused on impact and team energy, not “being seen”. You’ll have meaningful scope, work closely with smart people across teams, and be trusted to make things better as Flipdish scales.
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