Job Description
Assistant GeneralManagerPrestonThe role:Would you like to join a market-leading company in their industry across the UKOur clients Assistant Managers are an essential part of the team. Supporting the Manager in the day to day running of a venue you will also be acting venue manager in their absence (such as annual leave) and therefore may also be closely communicating with our area management team to ensure the venue is held to our high and professional standard.As always, we would need you to have excellent customer service skills, with a minimum of 3 years customer service experience and a year in a supervisor or management role is also preferred!Duties within our venues also include:Liaising with Area Management to ensure the venue is meeting its KPIs and being the best it can be in the absence of the GeneralManagerDelegate and support staff in their daily tasksEncouraging and driving business day to day, including during peak times and tournament days.Key holder duties (such as opening or closing a venue)By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be: Promoting our excellent offers, promotions and events / Providing refreshments and snacks to our customers.Who are we looking for?We are looking for candidates who are not only passionate about great customer service, but are also able to deliver it too, as you will be serving customers with pride and integrity.
Candidates need to be outgoing, confident, and ambitious, as you will be approaching customers to discuss our offers and to offer food and beverages. As with any business, timekeeping is essential, therefore we would expect you to be on time, presentable and ready to be a great brand ambassador. As a seven day a week business, we do require flexibility to meet the needs of the business across our roles.So, whats in it for you?Job Security due to anever-expanding businessThe opportunity to earn bonuses and recognition for going the extra mile.They pay above the National Living Wage regardless of age!Annual Shoe AllowanceEnhanced Maternity and Paternity packages.Employee Development Programme available.Employee Assistance Programme.
Access to a confidential 24hr Health Assured helplineLife Assurance 3 x annual salaryHAPI App discounts retail, travel, cinema etc.Discount on Tanning, Lotions and Gym MembershipAccess to a generous refer a friend programmePackage:Salary: £28,875 + Bonus + PackageShift pattern: 5 days across 7, mixed shift patternsBenefits:Bonus schemePerformance bonusCompany pensionEnhanced maternity leaveEnhanced paternity leaveHealth & wellbeing programmeLife insuranceReferral programmeStore discountBy applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.TPBN1_UKTJ