About the roleCredit Controller
* Follow the company collection procedure to minimise bad debt.
* Providing invoices and statements to customers.
* Monitor customer credit limits, customer spend and obtain credit reports when required
* Liaising with internal and external customers to resolve customer queries.
* Agree & monitor customer payment plans
* Generate aged debt reports and make contact calls/emails to gain payment of the overdue
* Take customer card payments
* Attend depot visits when required and building relationships with internal & external customers
* Follow company procedures for business closures, liquidation/administration/legal transfers.
* Credit check and process new account forms
* Covering colleagues workload for annual leave
* Allocation of payments received
* Chasing remittances
* Monitoring various inboxes
* Processing direct debits
To be successful in this role, you will:-
1. Be able to provide examples of a commitment to service excellence
2. Work well on your own and as part of a team
3. Excellent communication skills
4. Demonstrate the ability to work under pressure and to deadlines
5. Time management skills
6. Excellent problem solving skills
7. Good attention to detail
8. Experience of using Microsoft Excel to an intermediate level.
9. Previous experience is preferred but not essential