A fantastic opportunity has arisen with a market-leading, international e-commerce and logistics organisation for an experienced Solutions and Implementation Manager to join their high-performing projects and solutions team. This role offers the chance to take ownership of complex, end-to-end solution implementations within a fast-moving, cross-border environment. Hours: Full-time, flexible working Type: Permanent Location: Remote / or access to London Heathrow facility Duties and Responsibilities of a Solutions and Implementation Manager: Lead the design and delivery of bespoke, end-to-end logistics solutions, covering customs clearance, linehaul, warehousing and last-mile delivery Scope new solution components, translating commercial and operational requirements into clear, deliverable designs Own multiple high-profile implementations and product launches, including new partners, carriers and operational locations Manage projects from initial scoping through to go-live and hyper-care, ensuring timelines, budgets and quality standards are met Act as the central point of coordination between IT, operations, quality teams, suppliers and clients Produce clear solution documentation and technical specifications Lead implementation calls, manage risks and resolve issues during delivery and post-launch Support business change initiatives and contribute to process improvement and best-practice frameworks Provide mentoring and guidance to project and delivery teams where required The successful candidate will have: Proven experience delivering solution design and implementation within a cross-border e-commerce or logistics environment Strong understanding of customs, international logistics, carrier integration and operational workflows Demonstrable experience managing large-scale, business-wide implementations Confident leading cross-functional and geographically dispersed teams Strong stakeholder management and communication skills, with the ability to document and present complex solutions clearly Experience working within structured project methodologies such as Prince2, Agile or similar Comfortable working closely with IT teams to translate business requirements into technical delivery Benefits of the Solutions and Implementation Manager role: Salary £50,000 - £60,000 (dependent on experience) Remote working with flexibility If this Solutions and Implementation Manager role sounds of interest, please apply online now!