Compliance Manager
Full job description
My client is on a mission to transform how homes and buildings use energy. They empower homeowners, architects, and businesses with the knowledge, tools, and technology to generate their own sustainable energy - reducing carbon, cutting costs, and creating healthier, more comfortable spaces.
From individual upgrades to full Passivhaus-level projects, we take a whole-system approach - because the best outcomes come from thinking holistically.
The Opportunity: Compliance Manager (Operations & Governance)
They are looking for a highly organised, proactive, and detail-driven Compliance Manager to join our growing team.
This is a pivotal role at the heart of the business - ensuring they meet all regulatory, accreditation, and Health & Safety requirements while supporting operational excellence across the organisation.
What You'll Be Doing
Overseeing all compliance, regulatory, and accreditation requirements across the business
Managing key accreditations (e.g. MCS, NICEIC, RECC, CHAS, TrustMark, Gas Safe, FENSA, ICO, REFCOM)
Leading preparation for internal and external audits - ensuring we're always audit-ready
Maintaining compliance registers, documentation, and evidence submissions
Acting as the business lead for Health & Safety governance and performance
Managing third-party H&S consultants and ensuring legal compliance across sites
Overseeing incident, accident, and near-miss reporting, including RIDDOR escalation
Handling escalated customer complaints and driving root-cause resolution
Supporting grant and scheme compliance (e.g. Boiler Upgrade Scheme)
Working cross-functionally with Operations, Technical, HR, and field teams
Providing training, guidance, and support to colleagues on compliance matters
Driving continuous improvement across compliance, safety, and operational standards
What You Bring
Essential:
Strong knowledge of UK compliance and accreditation frameworks
Experience managing audits, accreditations, and regulatory requirements
Health & Safety experience (risk assessments, incident investigations, governance)
Excellent organisational and analytical skills
Strong communication skills with the ability to influence stakeholders
A proactive, detail-driven approach with a continuous improvement mindsetBonus Points For:
Experience in renewables, construction, HVAC, or electrical sectors
NEBOSH / IOSH qualification (or equivalent)
Experience managing escalated complaints
Familiarity with GDPR and data governanceWhat You'll Get
Competitive salary (dependent on experience)
25 days holiday + bank holidays (incl. Christmas shutdown)
Holiday Buy and Sell Scheme
Private Medical Insurance
Enhanced family-friendly policies
Generous pension scheme
Life assurance
Cycle-to-work & eco car scheme
Health & wellbeing support programmes
Employee discounts & referral scheme
Flexible working options
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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