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Customer Team Member (18+) SPAR Thurcroft
8 hours p/w - may be more when needed.
Various shifts available - morning, evening, and weekends.
Shifts ranging from 6am-10pm.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Thurcroft, you will support our store management team and create a positive customer experience. Your role includes assisting in maximising sales and profit by completing assigned tasks, contributing to store improvement, and ensuring excellent customer service through ‘Brilliant Basics, Moments of Wow, Food for Later, and Food for Now!’
Key Tasks/Responsibilities:
Customer Service:
* Greeting customers in a friendly manner.
* Answering inquiries about products and services and helping customers find items.
* Processing purchases efficiently and accurately at the tills, maintaining friendly service.
* Upselling products and highlighting offers to maximise sales.
Store Operations:
* Managing stock: checking deliveries, stocking shelves, maintaining cleanliness, rotating stock for freshness.
* Completing tasks like date checking, stock and gap checking, price changes, and promotional displays.
* Following all company policies and procedures.
Key Skills/Knowledge:
* Experience in a similar role or industry preferred.
* Reliable with instructions and detail-oriented.
* Understanding of retail legislative responsibilities.
* Ability to contribute ideas for customer service and business growth.
* Experience with ‘Challenge 25’ policy is desirable.
* Enthusiastic team player and independent worker.
* Cash handling experience preferred but not essential.
What's in it for you?
* Benefits include holiday, maternity, and paternity leave, exceeding statutory entitlements.
* Opportunities to develop skills in a supportive, diverse environment.
* Experience in a busy convenience store.
* Staff discount (excluding alcohol and cigarettes).
* Internal promotion opportunities.
* Free tea and coffee.
* Early access to pay through ‘EarlyPay’.
* Access to payslips and rotas online.
* Wellbeing support including counselling and legal advice.
* Company pension scheme.
* Life insurance coverage.
* Bicycle purchase scheme.
* Long service awards.
We are a dynamic retail, wholesale, and foodservice business, owning 246 SPAR stores with over 5,000 employees and a turnover of £1.3 billion.
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