Senior Associate Information and Records Management Assistant – Ofwat
Location: Birmingham, England, United Kingdom
Overview
We have two 2‑year fixed‑term contracts available (also open to loans and secondments). This role is part of Ofwat’s Information and Governance team and involves supporting the records management function and preparing for future transitional activities.
Key responsibilities
* Provide support to the Information Governance team to meet records management needs of the organisation and to support all forms of IG team reporting, including internally to the Board's Audit, Risk and Assurance Committee (ARAC) and externally to The National Archives.
* Contribute to the design and delivery of training for Ofwat’s Information Asset Owner and Information Asset Coordinators (IAOs/IACs) and the wider organisation to promote records management best practices throughout the information lifecycle.
* Assist with various stages of the historical record transfer process to meet Public Records Act 1958 obligations and engage with key internal stakeholders to build historical knowledge.
* Assist with tasks across Ofwat's digital information landscape to further embed a culture of record‑management best practice, including contributing to continuous improvement in management of digital repositories, ensuring records are organised and classified logically and in line with retention schedules.
* Provide support in the upkeep of information governance policy, guidance, associated resources, and supporting documentation.
About you – essential experience, skills & knowledge
* Lead criterion: Academic qualification or professional accreditation in records management or similar relevant professional experience.
* Understanding and practical experience in compliance with the legislative framework for records management in public authorities (e.g. s46 Code of Practice under Freedom of Information Act 2000, Public Records Act 1958, UK GDPR, Environmental Information Regulations 2004).
* Demonstrable understanding of records management principles, practices and concepts (e.g. information and records lifecycle, sensitivity review, retention and disposal).
* Technical skills and proficiency in working with systems such as Microsoft Teams, Excel, SharePoint Online, including libraries, lists, metadata, permissions and retention labelling, and being comfortable with new technology such as AI to support current and future operating models.
Benefits
* People‑centric culture with autonomy, support and respect for all voices.
* Innovative work environment embracing agile and new ways of working.
* Development opportunities and dynamic learning environment.
* Work‑life balance with hybrid working and in‑person collaboration in Birmingham.
* Good employer pension contributions.
* 25 days’ annual leave, increasing to 30, plus bank holidays and 2.5 days of privileged leave.
* Exclusive discounts on goods and services (retail, theatre, holidays, insurance, gym).
* Fees paid for membership of relevant professional bodies.
* Up to 3 volunteering days per year.
* Generous shared parental leave and pay.
Application deadline
Closing date: 23:55 on 23 November 2025.
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