Salary: £35,000 - 40,000 per year Requirements: Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus Responsibilities: Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities Technologies: AWS Azure Hyper-V Support ITSM PowerShell Security VPN VMware Windows Cloud DevOps Hardware More: We are an IT recycler and supplier of IT services, having overseen more than 3 million devices through the IT lifecycle. Our extensive range of services includes IT spares and logistics throughout the UK, datacentre and office relocations, configuration and build, and our specialist IT brokerage service, Greensafe Global. Join our team in Droitwich and help deliver a smooth technical onboarding experience for customers, working full-time on a 37.5 hour per week contract. We offer a supportive work environment with benefits such as an online store discount, company events, a referral scheme, and access to an on-site fully equipped gymnasium. last updated 10 week of 2026