Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world's leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.
What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:
* Free Meals on
Duty: Enjoy complimentary meals while
at work.
* Uniform Provided: A professional uniform is supplied for all
employees.
* Explore Discounts: A Marriott Discount Card that offers
benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance
Programme: Free and confidential
support for various challenges, including financial advice, stress, and health
issues.
* Career
Development: Opportunities for
career growth and internal transfers within Marriott's global network.
* Training and
Development: Access to training
programs to enhance your skills and advance your career.
Responsibilities: Here's what your journey with us entails:
* Lead by example with
brilliant positive attitude, grooming standard, body language and tone need to
be positive, supportive and on brand at all times. The role of Food Service
Supervisor is multi-functional, which is based across all venue and types of service
delivery in the hotel.
* A Food Service
Supervisor will multitask between undertaking and supervising floor service,
bartending, barista, hosting, banqueting service and banqueting rooms setups on
any given day and in any outlet as required and as directed by supervisors or
managers.
* You must adhere to and
supervise the adherence by others to all guidelines provided in relation to
cleaning, sanitising and returning to usage of all tables, chairs and equipment
to ensure compliance with company guidelines. In addition, you must be fluent
with correct food handling and service procedures relating to food hygiene,
health, safety and allergy awareness.
* As a Food
Service Supervisor, your role will also include assisting management and
your fellow supervisors & associates with answering guest enquiries for
reservations, taking and positively converting groups enquiries and any
additional sales/revenue generating activities and general administration to
ensure the effective running of the F&B department.
* As Food Service
Supervisor, your role will also include creating a harmonious relationship with
the culinary and back of house teams and assisting them where necessary in
order to ensure that we are exceeding guest expectations with every visit.
* You’re expected to
maintain the cleanliness and hygiene of all F&B areas at all times and
advocate this as best practice.
Safety and
Company Policies:
* Follow all company and
safety and security policies and procedures.
* Report maintenance needs,
accidents, injuries, and unsafe work conditions to the manager.
* Complete safety training
and certifications.
* Ensure uniform and
personal appearance are clean and professional.
* Maintain confidentiality
of proprietary information.
* Communicate with others
using clear and professional language.
* Develop and maintain
positive working relationships with others.
* Support the team to reach
common goals.
* Listen and respond
appropriately to the concerns of other employees.
* Ensure adherence to
quality expectations and standards.
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Preferred
Qualifications:
* Education: High school
diploma or G.E.D. equivalent.
* Related Work Experience:
At least 1 year of related work experience in a customer service role.
Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!