Overview
A logistics and delivery company is seeking a Head of Account Management responsible for growing e-commerce customer relationships. This role entails strategic leadership, revenue growth, and ensuring exceptional service delivery.
Responsibilities
* Provide strategic leadership for the account management function and drive growth in e-commerce client relationships.
* Develop and execute account plans, manage key accounts, and maximize revenue opportunities.
* Lead, coach, and develop a team of account managers and commercial professionals.
* Collaborate with cross-functional teams (operations, sales, product) to ensure service delivery and client satisfaction.
Qualifications
* 8–12 years of account management or commercial leadership experience.
* Strong background in e-commerce and logistics.
* Proven skills in team leadership, negotiation, and strategic thinking.
Benefits
* Competitive remuneration package and excellent benefits.
* Free gym membership and company socials.
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