Workshop Services Administrator (Maternity Cover)
£27,000 per annum | Full-time | 15-Month Contract
Monday to Friday, 8:00am – 5:00pm | In-Person Role
Location: Strood, Kent
Venatu Recruitment is proud to partner with our valued client in the search for a Workshop Services Administrator to join their team on a 15-month maternity cover contract. This is a fantastic opportunity to join a well-established, forward-thinking company that values professionalism, initiative, and exceptional customer service.
About the Role
Reporting to the Service Manager, you’ll be responsible for ensuring the smooth and compliant operation of workshop administration, supporting internal and external customers, and assisting with operations across multiple workshop locations when needed. This is a varied and fast-paced role that requires a hands-on, proactive approach.
Key Responsibilities
* Oversee day-to-day workshop administrative processes to ensure accuracy and compliance
* Monitor and control WIP (Work in Progress) and workshop cost procedures in line with company policy (K2)
* Maintain tight cost control on repairs, maintenance spend, and third-party repairers
* Liaise with the Parts Department, ensuring all parts are booked at the point of invoice and stock levels are accurately maintained
* Manage workshop KPIs and the administration department
* Act as the primary point of contact for third-party repairers
* Provide holiday cover and ad-hoc support across two other workshop locations (occasional travel required)
* Support and manage third-party customers as required
* Administer weekly and month-end WIP and cost control reports
About You
Essential Skills & Attributes:
* Ability to work to guidelines and meet strict deadlines
* Calm and solutions-focused
* Excellent verbal and written communication skills
* Strong customer care approach
* Team player with a flexible, ‘can-do’ attitude
* Health & Safety aware
* Competent user of Excel
* Full, valid UK Driving Licence
Desirable:
* Experience as a Service Administrator in a Main Dealer setting
* Familiarity with Key2 Fleet Management software
Apply now or contact Sally Maxwell at Venatu to discuss this role further. Even if this role isn’t quite right for you, we’re always keen to connect with skilled professionals in the industry!
Take the next step in your career – Join a team that values expertise and dedication!
This is an opportunity to take the next step in your career with a company that values ambition, dedication, and hard work. Join a supportive and dynamic team where you can make a real impact!
If you have experience as a PSV Engineer, HGV Technician, Fleet Engineer, or Engineering Manager and are looking for your next opportunity, we want to hear from you!
About Venatu Recruitment Group:
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Ready to take on this exciting role? Apply now!