Customer Team Member
New Store Location: Main Road, Gairloch, IV21 2BH
Pay: £12.60 per hour
Contracts: 16, 20, and 35 hours per week + regular overtime, permanent, part time.
Full, paid training provided
We’re looking for team members to join our new food store opening soon in Gairloch. This is a chance to be part of something from the very beginning, helping shape how the store runs and supporting the local community. Gairloch’s a unique place, remote, scenic, and full of community spirit and we’ve got a variety of permanent contracts available.
Available contracts:
* 16 hour contracts to cover early mornings from 6am
* 16 hour contracts to cover closing shifts to 10pm
* 20 hour contracts to cover between 10am and 6pm
* 35 hour contract - availability to cover shifts between 5 - 6 days with a variety of opening and closing shifts
All roles will need availability for at least 1 shift between Friday and Sunday
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you'll do
* Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
* Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
* Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
* Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
* Support your local community – get involved in all kinds of activities and events!
This job would suit people who have
* A genuine care for the needs of customers and members
* Great people skills, with the ability to build positive relationships with customers and colleagues
* A positive approach to change and problem solving
* The flexibility to work a range of different shifts
Why Co-op?
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands
* A pension scheme with up to 10% employer contributions
* Wagestream– a money management app giving you access to a percentage of your pay as you earn it
* 31 days of holiday (including bank holidays, pro rata for part time colleagues)
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* 24/7 employee assistance service
* Full, paid training and dedicated support for your personal development and career progression
* Rotas shared three weeks in advance and accessible on your phone
* Cycle-to-work scheme
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
We're committed to equality and diversity, and we're part of the Disability Confident scheme. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
We are an equal opportunities employer and welcome applications from all sections of the community. We are committed to making our stores inclusive environments where everyone can reach their full potential.
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