Deputy General Manager - To grow into General ManagerUp to £35,000 depending on experience 52 weeks per Year Canterbury As the Deputy General Manager you will be on sites in one of our most established Private schools, supporting the senior operations team, talented chefs and target driven team to deliver flawless service and exceptional food and drinks.The Deputy General Manager will support the GM, building strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch. You will also have the chance to develop into the next General Manager.co-educational private school for boarding and day pupils between the ages of 3 months and 18 years. It was founded in 1885, and is a member of the Headmasters' and Headmistresses' Conference with beautiful and natural surroundings.Job DescriptionKey Responsibilities:To brief the bar & waiting team on all aspects of the business and to oversee the running of the restaurant and bar in the absence of the General manager.You will ensure efficient and cost effective management of the business with regards, staff, stock and equipmentTo support the development of the operations waiting team, making sure that they adhere to standards set outTo ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR etc. within the areas of responsibility.To train or provide training to the staff so as to ensure they operate in accordance with the department standards including any casual labour that may be required. To conduct training in line with the operations departments training calendar and the training matrix. Including conducting Training Tuesdays.Implementation of the staff induction and mandatory training within the first three months of employment and monitoring of staff performance during probation.To monitor on a daily basis the standards achieved in your department, to deliver exceptional customer service and levels of attention to detail and report any areas of concerns to the events manager.To ensure the department/team are in compliance with cash handling and cashing up procedures and that any discrepancies are reported immediately to your line manager.QualificationsYou thrive on getting the best out of people and maximising commercial opportunitiesYou draw satisfaction from managing, training and supporting a teamYou provide a professional catering service, ensuring that company standards are maintained and that Client expectations are metHave experience in a Deputy Manager role in restaurants or hospitalityGood understanding of report writing and financial management.Possess excellent supervisory and communication skillsGood delegation and influencing skillsAble to demonstrate your analytical approach to problem solvingHave the ability to display a real passion for food and customer serviceAdditional informationFree meals whilst at workCareer development opportunitiesHIT Apprenticeships for all experience levelsReward & recognition schemesPeople awards to celebrate our employeesWork/life balanceEmployee Benefits PlatformEmployee Assistance ProgramRecommend a friend schemeCompany sick pay schemePrestigious working environmentsTeam events scheduled throughout the year28 Holiday days inclusive of bank holidaysPension schemeCompetitive salaryWe invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients.“Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”